Statement on Coronavirus

At The Villages, the health, safety and comfort of our community members are always top priorities. Never has that been more true than right now as we all deal with the coronavirus (COVID-19).

Our staff and leadership team are doing everything in our power to protect the health and wellbeing of our residents and keep our entire Villages community informed, and are updating our response plan daily according to unfolding CDC, Federal, State and County guidelines.

We have implemented the following policies, which we ask all friends & family, and anyone else involved with our community to follow:

  • VISITORS – Visitors must be screened for signs and symptoms or possible exposure to COVID.  Visitors will need to check in at the lobby reception desk to complete a COVID-19 screening before entering the property.  All visitors will be screened with every visit and their temperature will be taken.  Limited visitors will be allowed, and all must wear a facemask while on the property.  All visitors must follow all social distancing requirements by visiting at the designated visitation station.  
  • DAILY STAFF HEALTH SCREENINGS - Villages team members will be health screened daily and sent home for any respiratory symptoms, including coughing, wheezing, shortness of breath, runny nose, sore throat, or fever, etc.

Here are additional steps our staff members are taking:

  • Monitoring & following CDC, Federal, State & County COVID-19 guidelines, and updating our response plan regularly as new guidelines are issued.
  • Ensuring our housekeeping department is regularly cleaning and disinfecting frequently touched objects and surfaces.
  • Maintaining hand sanitizer dispensers in various areas throughout our communities (as we regularly do throughout the year).
  • Maintaining an appropriate stock of emergency disaster supplies such as food, water, and first aid supplies
  • Preparing our community to follow shelter in place procedures if the need for isolation or quarantine occurs.
  • Staying in contact with our County Office of Emergency Services (which is well-informed and coordinating preparation and response efforts among local agencies), and the SLO County Public Health Department (which is working with all local hospitals regarding implementation procedures according to individual facility policies).
  • To stay informed yourself about emergency preparation activities in San Luis Obispo County, visit .

We understand that nothing is more important right now than maintaining the health, safety, and wellbeing of our entire community, and we will continue to work tirelessly to ensure that is the case. We are confident in our preparation and practices, and will continue to provide updates as needed. As always, if you have questions, concerns, or suggestions, please contact us at your convenience.

Lisa Hulse
Vice President of Operations

Kirk Klotthor
Executive Director